Basic Pension Scheme

Old Age Basic Pension

Old-age basic pension is a lifetime pension benefit paid to all Maldivian citizens who reside in the Maldives and has reached 65 years of age. From March 2019, Basic Pension Amount is MVR 5000. For pensioners receiving pension from Maldives Retirement Pension Scheme and other state funded pension schemes the following deductions will be made from their Basic Pension Amount:

·   50% of amount received from MRPS

·   100% of other pension amount

Eligibility

Every Maldivian citizen who meets the following conditions is eligible for Basic Pension :

  1. Must be a Maldivian citizen residing in the Maldives.
  2. Must  be 65 years or older
  3. He/she SHOULD NOT be in the full time care of the State or incarcerated upon conviction
  4. He/she SHOULD NOT receive more than twice the amount of basic pension from any other pension scheme.

Application Process

When and how to apply

Senior Citizens who wish to apply for basic pension are required fill and submit “Pension applicant’s information form” to Pension Office. This form can be submitted 6 months prior to reaching 65 years or any time after that.

Checklist  

Before starting to fill  the application form please ensure that :

  • The applicant is eligible for Basic Pension
  • The applicant has a valid National ID card
  • The applicant has an active bank account opened in the applicants name in a bank operated in the Maldives.

Special Cases

If the applicant is unable to apply for Basic Pension or unable to open a bank account due to ill-health his/her legal guardian may initiate the application process by requesting Pension Office to allow the legal beneficiary or guardian to apply and withdraw pension benefits of the person whose health condition does not permit him/her to fulfill the formalities required to apply for pension or withdraw pension benefits. Such requests shall be made in writing with supporting medical documents. 

Application form

‘Pension applicant’s information form’ can be downloaded from Pension Office website www.pension.gov.mv and is available from Pension Office reception and island/atoll council offices. Forms can be submitted:

  • Directly to Pension Office reception
  • By post
  • Through island/atoll council offices
  • By email (only for single account holders)

No supporting documents are required to be submitted with the application form.

Acknowledgement

The receiver (Pension Office/Council office) of the application provides an acknowledgement (the slip provided in the application form) of receipt to the applicant. The applicant must keep this acknowledgement slip until the first pension payment is received.

Payout Process

Data entry

Applications submitted with correct and complete information are entered into Pension Management System within 3 days of receiving the application.

Notifications

If there are any inconsistencies in the information provided in the application form the applicant will be notified. If any critical information such as bank account number is missing or incorrect  the application is rejected and applicant is notified

Bank Account verification

Step 1 : Bank account information provided in the application is verified against information available with the respective banks  

Step 2 : Forms received upto the last day of the previous month are sent for verification during the first week of the following month.

Step 3: Applicant is informed of any inconsistencies in the bank account information identified during the verification process and request for corrective action

Arranging funds

Pension Office request for fund by raising an invoice to the Ministry of Finance and Treasury (MOFT)  and MOFT arranges funds during the last week of the month.

Deposits to Accounts

Pension Office instructs banks to deposit monthly pension amounts to individual pensioner’s bank accounts during the last week of every month.

Instances where Basic Pension can be stopped

  • Pensioner becomes non-eligible for Basic Pension from a particular date
  • Due to issues related to bank account
  • To recover any overpayments

Checking Status of Pension Payment

All  pension payments are deposited to individual pensioners’ bank accounts during the last week of every month. Pensioners may check their bank accounts to ensure that the correct pension amount has been deposited to their designated bank accounts.

Reporting delays and inconsistencies in Pension Amount

If there are any delays in receiving pension payment or any inconsistency in the amount received the pensioner may contact Pension Office in one of the following ways and check the status of the payment.

  • Phone
  • E-mail
  • Livechat

Filing a Complaint

In case where Pension Office fails to deposit monthly pension amount or correct the inconsistency in pension amount, within one month after bringing the matter to the attention of Pension Office, pensioner may officially lodge a complaint  by submitting a ‘complaint form’ this form can be downloaded from Pension Office website www.pension.gov.mv and is available from Pension Office reception.

It is advised to contact Member Services department for assistance and clarifications (Phone 1441 or e-mail: [email protected] ) before filing a complaint.

Demise of a Pensioner

In case of death of a pensioner his/her legal guardian is required to report his/her death. Pension payments will be stopped from the month following his/her death. Any amount deposited to his/her bank account due to delay in reporting or recording death must be returned to Pension Office. Legal actions will be taken to recover overpayments.

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